Senators Scott Wilk and Melissa Hurtado request Governor keep EDD open 24/7 to clear backlog

SACRAMENTO – Senators Scott Wilk, representing the 21st Senate District and Melissa Hurtado, representing the 14th Senate District, announced they have submitted a request to Governor Newsom urging him to issue an Executive Order to keep EDD phone lines and operations open and fully staffed 24 hours a day, 7 days a week until the delay in claims processing is addressed. 

“When our constituents can’t feed their families or keep roofs over their heads because EDD has failed to process month’s old unemployment claims, it is not a political issue – it is a crisis,” said Wilk. “California is in a crisis and without drastic actions the situation at EDD will only continue to deteriorate; especially if the state continues on the trajectory of opening and closing businesses in response to the pandemic. If EDD doesn’t clear this up quickly people will end up out of their homes and in the streets.”

“The COVID pandemic has created unprecedented unemployment throughout the state. While the statewide average sits around 15%, parts of the southern central valley is upward of 24%,” said Hurtado. “To address this extraordinary time in the pandemic we have no choice but to provide unfettered access to help process claims.”

EDD’s long history of technology problems has been exacerbated by the surge of Californians applying for unemployment during the pandemic resulting in a backlog of claims, unanswered phone lines, glitches in the claims process and other problems. As an emergency work around to the failed IT systems at EDD, Senators Hurtado and Wilk have requested that the governor issue an Executive Order to keep EDD operational at all times until the backlog is addressed.

Link to the letter:

Please contact Eileen Ricker (Sen. Wilk’s office) or Robb Layne (Sen. Hurtado’s office) if you wish to speak with either Senator. 


Senator Wilk represents the 21st Senate District, which includes the Antelope, Santa Clarita and Victor valleys. You can learn more about Scott by visiting his website.

Senator Hurtado represents the 14th Senate District, which includes cities in Fresno, Kern, Kings and Tulare counties. You can learn more about Senator Hurtado by visiting her website.